The top 7 online retailers with the worst ratings in the United States

The 7 top online retailers with the worst ratings in the United States More and more Americans choose to shop online, and the customer service department of the website has become an indispensable e-commerce business policy...

More and more Americans choose to shop online, and the customer service department of the website has become one of the indispensable policies of e-commerce companies, trying their best to attract customers and let them leave a wonderful shopping experience.

A report by market research company comScore pointed out that from November to December 21 this year, e-commerce sales reached US$38.7 billion, an increase of 16% compared to the same period last year. Only a handful of retailers ignored the growing needs of online shopping and e-commerce customers.

The "Electronic Retail Satisfaction Index" recently released by the survey company, conducted a survey of more than 24,000 customers during Thanksgiving and Christmas, covering the revenue calculation of the 100 largest online retailers in the United States. The index was calculated based on 100 points. The average survey score obtained by the retailers was 78 points.

"24/7 Wall Street" looks at the analysis and ranking of each website to find the best and worst online retailers based on website content, functions, prices and products.

>The following are the top 7 worst-rated online retailers in the United States: No. 7 PCConnection.com

Rating: 74 Category: Computers and Electronic Parts Number of Viewers: 80,000 No. 6 (tied for seventh place) Shop.com Rating: 74 Category: Online Price Number of Viewers: 650,000 No. 5 CrateandBarrel.com

Rating: 73 Category: Furniture, daily necessities Number of visitors: 2.2 million Number 4 (tied for fifth place) Nutrisystem.com

Rating: 73 Category: Diet Food Number of visitors: 200,000 Number 3 (Tie for fifth place) RueLaLa.com

> Rating: 73 Category: Personal Shopping Number of Viewers: 1.5 million Number 2 Fingerhut.com

Rating: 72 Category: General Goods Number of Viewers: 5.6 million people

> First Place (Tie for Number 2) Gilt.com

>Rating: 72 Category: Personal Shopping Number of Viewers: 796,000